Privacy Policy
Last updated: September 22, 2026
This Privacy Policy explains how Ealega ("Ealega," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit ealega.com, place an order, communicate with us, or otherwise use our services.
Personal Information We Collect
Depending on how you interact with us, we may collect:
- Contact and account information, such as your name, email address, telephone number, shipping address, billing address, and account credentials.
- Order and transaction information, including products purchased, order history, payment status, returns, refunds, and customer service records. Payment card details are processed by our payment providers and are not stored by Ealega in full.
- Device and usage information, such as IP address, browser type, device identifiers, cookie data, pages viewed, referral sources, and interactions with the Site.
- Marketing preferences, including whether you have agreed to receive promotional email or other communications.
- Information you provide when you contact us, submit a review, respond to a survey, or otherwise communicate with us.
How We Use Personal Information
We may use personal information to:
- process payments, fulfill orders, arrange delivery, and provide order updates;
- operate accounts, customer support, returns, exchanges, and refunds;
- detect fraud, abuse, security incidents, and other prohibited activity;
- maintain, analyze, personalize, and improve our Site, products, advertising, and services;
- send marketing communications where permitted and according to your preferences;
- comply with legal obligations and enforce our agreements and policies.
Cookies and Similar Technologies
We and our service providers use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand Site usage, measure campaigns, and provide relevant advertising. You can control cookies through your browser and, where available, our cookie or privacy preference tools. Blocking some cookies may affect Site functionality.
How We Disclose Personal Information
We may disclose personal information to service providers that help us operate our business, including Shopify, payment processors, fulfillment and shipping providers, analytics providers, customer support tools, fraud-prevention services, and marketing platforms. We may also disclose information when required by law, to protect rights and safety, in connection with a business transaction, or with your direction or consent.
Our store is hosted by Shopify. For information about how Shopify processes personal information, see Shopify's privacy documentation.
Targeted Advertising and Privacy Choices
We may work with advertising and analytics partners that use cookies or similar technologies to measure activity and show advertisements that may be relevant to you. Depending on where you live, this activity may be considered "sharing," "targeted advertising," or a "sale" under applicable privacy law. To opt out where applicable, email ealegalife@outlook.com with the subject line "Privacy Request." You may also use available cookie or privacy controls on the Site and in your browser.
International Processing
Your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers of personal information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, providing services, maintaining records, resolving disputes, preventing fraud, and meeting legal, accounting, or reporting obligations.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of personal information; restrict or object to certain processing; withdraw consent; or opt out of targeted advertising or certain disclosures. We may need to verify your identity before completing a request. You may also use an authorized agent where permitted by law. We will not discriminate against you for exercising applicable privacy rights.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No transmission or storage system can be guaranteed to be completely secure.
Children
The Site is not directed to children, and we do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Policy to reflect changes to our practices, technology, services, or legal requirements. The revised version will be posted on this page with an updated date.
Contact Us
If you have questions about this policy, contact us at ealegalife@outlook.com.